"Soymilk for this station, I went to the maintenance department several times, still not fix it! Repairs can buy a new one." Miss Zhu members of the public complained. This reporter recently visited several urban areas Home Appliances Maintenance department stores and found that Small appliances Maintenance has become "persistent" problem. Fault repair than to buy small appliances new Mention Soymilk, Miss Zhu on anger: "Buy Soymilk wanted to save some things, did not expect the machine Santianliangtou bad." Miss Zhu during the Spring Festival last year, bought the station Soymilk, A few months later the station frequently Soymilk on "strike", each repaired in less than a month after the bad. Shortly after the warranty period, soybean milk machine it refuses to write this station, Miss Zhu returned to the factory overhaul, factory that repairs can be, but to pay 60 dollars to replace a failed motor. Understand electrical acquaintances reveal a secret: This Soymilk design flaws, now discontinued. In the urban area south of less than 20 square meters, a maintenance shop, the failure of various brands of small appliances mountains. Repair Master said that those who waste a lot of small appliances can be repaired, the customer too expensive repairs, or re-buy that bargain. Updated frequently different standards It is understood that the maintenance of small household appliances is difficult, mainly because of too frequent replacement of small appliances, Fitting Not universal. "Never mind the brand of small household electrical appliances in different parts can not be universal, and some brands the same series of small appliances, parts can not be universal. We buy the factory parts, some parts and almost machine price, of course, higher repair costs." 1 Name repair shop owner said. According to insiders, the general sales of small home appliances small parts are not many stocks. In recent years, increasing household appliance industry reshuffle, many second-tier manufacturers to close down these factories produce electrical become "orphans", in which small household appliances account for a large proportion. As the product replacement fast, the product was halted in 2012 with less than the parts, small appliance failures, maintenance costs, is high up. Select small appliances look after-sales service Maintenance is difficult for consumers to buy small appliances when service paid special attention. Interview, the reporter found that less well-known brand of small appliances is interested in the prices of brand-name small appliances, while high, still popular. Order to attract customers, many small appliances hit counter service card. However, these commitments on the service, some articles worthy of scrutiny. A brand Cooker Sales staff claimed that they sold the appliance will not only guarantee for many years, but also enjoy guaranteed all. But when pressed by reporters under the sales staff was that the so-called "years of the warranty" only for the more than 10 major components. Industry to remind consumers, China's current "repair some of the goods returned responsibility to replace the provisions of" no service requirements for small appliances, and some businesses to make additional commitments in the warranty business behavior is easy to encounter problems. Commitment to the face of the warranty business, consumers must ask its content, and keep a written certificate.
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