Contact Information Not Showing In Address Book In Outlook

Disappearance of contacts information in Address book can really bother an Outlook user. Well, this is a common scenario and many users have already tried whatever they could to get it resolved. This article deals with the issue. Sometimes, when you use your address book to select recipients for an e-mail message or a fax message in Microsoft Outlook, information from your Contacts folder does not appear in the list.
Reason behind this problem
Following incomplete points could be the reasons that may lead to such behavior of Outlook Address book. One must check the given below steps before your contact information is available for you to address messages by using your address book:

• Install the Outlook Address Book service.


• Mark your contact folder for use with your address book.


• Specify either an email address or a fax number for each item that you want to appear when you address messages.

1. Install the Outlook Address Book service – Follow these steps to install the Address book service.

• On the Tools menu, click E-mail Accounts.


• Click to select View or change existing directories or address books, and then click Next.


• If your Outlook Address Book is listed, click Cancel, and then go to the steps in the "How to Mark Your Contact Folder for Use with Your Address Book" section.


• If your Outlook Address Book is not listed, click Add.


• Click to select Additional Address Books, and then click Next.


• Click to select Outlook Address Book, and then click Next.


• Click OK when you receive the prompt that the address book you added will not start until you click Exit from the File menu.
  


• Click Finish.


• Click Exit from the File menu, and then restart Outlook.

2. Mark your contact folder for use with your address book – For this you need to do the following

• On the File menu, point to Folder, and then click Properties for your folder name.


• On the Outlook Address Book tab, click to select the Show this folder as an e-mail address book check box, type a descriptive name, and then click OK.

3. Look for an email address or a fax number –
   

• In the Folder list, select the Contact folder.
  
• Double-click the contact to open the item, and then look at the e-mail address field and the fax numbers field.

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