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How To Quickly Gain The Trust Of Your Subscribers And Customers

By: Andy Machin Home | Internet-and-Business | Internet-Marketing


After you have done the hard work to build your opt in mailing list you have a growing database of subscribers who you can build a relationship with. This does not necessarily mean for you to use your list to endlessly batter your subscribers with the hard sell. Instead try to gain the trust of your subscribers.

A subscriber who trusts you is much more likely to read your emails that a subscriber who sees your email as another in the long line of sales pitches that drop in their inbox far too frequently. So let’s take a look at some simple steps the email marketer can take to engender a feeling of trust in their subscribers.

Share your experiences with your subscribers. Perhaps start a blog and use it to post news about your business and reviews of products you have personal experience of and think your subscribers may also benefit from. Make your product reviews personal and unbiased. This method is simply gaining your customers trust based on your expertise and experiences. They see you as a real person and come to feel that they know you.

Show your subscribers that you know what you are talking about. Email your list with handy tips which relate to your own product or service or those which you are involved in marketing. If your customers see you as someone who knows what they are talking about they are more likely to trust you.

The more you keep your subscribers and customers the better and the more repeat business you are likely to get because satisfied customers give repeat business. It is far easier for you to look after existing customers that to find new ones in general terms.

When emailing your list always make sure your are doing so only to opt in customers who have explicitly given their permission to be on your list. Never ever put yourself in the position from which you could be accused of sending unsolicited emails. So when you do email your list always make it very clear how a subscriber can remove themselves from your list. Most of the autoresponder services and mailing list management software have functionality for double opt in and automatic unsubscription so use them Providing your subscriber with an escape route gives them a clear sign that you are operating ethically and in a trustworthy way.

Never ever lie to your subscribers. Once you have gained their trust the quickest way to lose it is to lie. Your reputation will be destroyed and you may never recover from it. Treat your subscribers like you would expect to be treated yourself. Always be ethical and do not do anything to lose the trust you have worked so hard to build up.

By taking the above steps in your internet marketing operations you will be sending clear signals to your subscribers and customers that you are a person of your word and can be trusted. Treat your customers and subscribers like kings and queens and you will not go far wrong.



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