Are you trying to decide whether or not to use a business instant messenger? If so, you are probably thinking long and hard about the other tools that you use to communicate. For instance, some companies do not want to use an instant messenger because they think email and phone are enough. This is the case for some people, but you are still missing the boat when it comes to IM. You have to make sure that you are taking advantage of all your options. When compared to email, there are definite benefits of instant messaging. They may not stand out to you at first, but over time, as you compare the pros and cons, you will see what you can get if you decide to move in this direction. Quick Communication With a business instant messenger you can communicate quickly and efficiently. Yes, email is quick but not quite as much as a good instant messenger. When you send an IM you can expect your recipient to get it in real time. The same holds true when they answer you back. Simply put, speed is one benefit of instant messaging that you are not going to pass over. Multiple Communications Of course, with an instant messenger you can talk to more than one person at the same time. Want to bring a couple of people into your real time conversation? This is very easy to do if you are using an instant messenger. But with email, this is not the case. Before you decide that email is the only communication tool you need, take the time to learn about the benefits of a quality instant messenger. There are many IM programs that you can use. Choose one, get everybody using it, and then see how much it has to offer when compared to email.
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