Today, most of telecommunication service providers have a lot of different problems. But there is a hard competitive activity on the market of the telecommunication services. To resolve these problems properly there was created the OSS (Operation Support Systems) by Netcracker. The OSS made by Netcracker is based on the united information space, the toolkit for appropriate management, the means for gaining and monitoring the information, the means of automation business processes and the means of integrating into the outer application. Netcracker gives the complicated complex parameters which related to the whole system and the processes of its maintenance. Making changes to any component automatically will cause the coordinated changes to all the connected data blocks. The whole amount of information about the system is not necessary for operator who needs just a little part of all the data. For monitoring in different mode and with different level of specification Netcracker OSS includes the filter tools and various display modes. The documents transfer through the organization is fully automated, moreover, the information inside the documents is coordinated with the abilities of the physical infrastructure. This system considerably quickens the order processing and removes the great number of mistakes. The path of every document is accurately defined the order processing timeliness is followed and taken under control. During the data transferring, some sections, which are not interested in it, don get that information, so there is the stable and prompt data interchange between engineer, financial and marketing sections. The versatile means of information space management included into Netcrack Inventory Management are the base for Netcrack OSS. The united information space comprises all the data about the network and company's client. All the information is connected into the programming level and well coordinated. There are some tools for the distribution and gathering the necessary information. The access to the data is controlled by the special system of the rights. Information can be presented as the system of tables or using the interactive mode. All in all the Netcrack has designed the software of the new generation which can help the services to develop their facilities a lot.
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