To be successful and hold the leading position in the telecommunication market all the corporations have to use the modern technologies to manage the different service systems and process the huge amount of various information. Moreover they have to do it quickly and properly. Many of them use the OSS (Operation Support System) designed by Netcracker corporation. Operation Support Systems is the analog of the ERP systems but it was made exactly for the providers of telecommunication services. OSS is the complex informational system that is able to automatize the broad spectrum of various actions performing by the companies that have a wide infrastructure. As a rule, OSS consists of many subsystems, united in one big system. That is physical and logical inventory of the network infrastructure, services management, creating and running the databases of customers and personnel, order management, CRM (Customer Relationship Management) elements, etc. The system is built on a Java technologies and it has a tree levels architecture. It also uses the advanced facilities of Oracle database systems and it is based on the unique object model. Today, all the companies that have survived in the hard competitive activity use OSS. It shows that Netcracker company the products of the higher quality, and can guarantee its workability during the long term. In our days a lot of different corporations drive away at designing the new generation of the OSS, but Netcracker is still being a leader in this sector. Netcracker corporation was created in 1993, in Boston but now they have the offices in England (London), Canada (Vancouver), Russia (Moscow), Australia (Sydney). Since that they have done a huge success developing and selling different software products. One of the most famous products developing by Netcracker is OSS, which is famous for its applicability. The numbers of selling products increases in a very big temp. This year the quantity of sold programs was about 150-200% as against the last one. That company can show off the co-operations with the well known world brands as IBM and Hewlett-Packard. Netcracker can realize the idea of modeling the whole network systems with all the attached network devices, using the intelligent animation, so the administrator can scan the whole system and make debugging of project the new network properly.
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