Wireless cameras have grown in desirability in recent years particularly after technologies have improved as much that it is now quite affordable to own one for your own use. This also presented a wonderful opportunity for entrepreneurs wanting to resell these devices online or through physical stores. As an online retailer, you may possibly find that there is a massive difference between these two way of marketing and selling these wireless camera products. Online Vs Bricks And Mortar Stores While online stores and bricks and mortar stores essentially sell the same products and ecommerce stores occasionally offer better levels of service customer trust levels are much higher at physical stores than online stores. For one thing, consumers who have only pictures and video images to rely on would always have a lack of trust on the online retailer, particularly if you're just new to the game. Most customers would always maintain this lack of trust until the time they have the merchandise in their hands and confirmed that it is in good, operational condition. Many would always assume the worst and may always be half-expecting that they will not receive their item - or get a substandard one. What's more is that if there's a obstacle with delivery then you as the retailer will take the blame, not the courier. So what can be done about this situation? The Power Of The Disclaimer One of the best ways to protect yourself as an online reseller from most of the problems connected with online retailing is the use of disclaimers. These statements are a way of providing customers and buyers with accurate information about the wireless camera you are selling, particularly with regards to proper usage and important considerations. Using these disclaimers, you can protect yourself from erroneous application by the customers themselves or if they failed to heed the warnings declared in these disclaimers, resulting in malfunctions or incompatibilities with their use of the equipment. Types of Disclaimers You Can Use Here are some disclaimers that you can draw on: * Disclaimers on Product Information The customers should know that you making every effort to make the specifics in your listings as accurate as possible, but you are not assuming any responsibilities for information provided by third parties such as product specifications. Take advantage of this Disclaimer on your website: The specifications listed on this page have been tested and guaranteed, the seller will take no responsibility of the performance of any supplementary features not listed on the sales page. * Disclaimers about Shipping Shipping disclaimers is very important to avoid any issues with payments, or scarcity of it, brought about by lack of information or misunderstanding. Your disclaimers should indicate that orders may incur additional costs, insurance and charges particularly for international orders. It should also state who assumes responsibility for the shipping charges or that it was not included in the product price tags. Last but not least, you should have clear information regarding the length of time the delivery will take. Take advantage of this Disclaimer on your website for duties charges: The buyer is responsible for the import duties for this item. * Disclaimers encompassing Product Returns You should also include information about product returns, including the proper actions on how this should be done, such as documentations needed, RMA numbers, etc. You should clearly state that returned packages will not be accepted if these actions are not met appropriately. Take advantage of this Disclaimer on your website for the initial step of the process: This item is covered by a 12 month guarantee, please email me at XXX XXX if there are any concerns and I will get a response to you inside one working day. * Disclaimers about Video Formats As a reseller of wireless cameras, you and your customers should be aware of the different video formats various locations around the world are using, particularly NTSC and PAL/SECAM. You should perceptibly state that cameras configured for one video format such as NTSC will not work in a PAL/SECAM area. Take advantage of this Disclaimer on your website: This item uses the PAL video format and is not compatible with NTSC or SECAM only devices, please check compatability with existing equipment before making your puchase. * Disclaimers about Voltages Similar to video formats, there are different voltage standards in various locations around the world. Some might operate in 100 or 110 volt ranges while others at 220 or 240 volt ranges. You should clearly state that a particular wireless camera operating only in one voltage rating, such as 110 volts, will not work and will incur damage if operated on a 220 volt electrical line. This item uses the PAL video format and is not compatible with NTSC or SECAM only devices, please confirm compatability with existing equipment before making your puchase. Take advantage of this Disclaimer on your website: This item uses an 220v range please do not purchase this if you plan to utelize it in North America as it will not work. * Disclaimers about Weather Conditions Just like any wireless device, the signals from wireless cameras will be affected by different weather conditions and this should be clearly stated in your disclaimer. Aside from that, the physical body of the wireless camera can also be affected by weather conditions, unless the camera has vandal proof protection or weather protection enclosures. Take advantage of this Disclaimer on your website: This item is not rainproof the seller accepts no responsibility if it is damaged while being used in an outdoor environment. By using these disclaimers you color yourself as a reseller that is an expert in their field. It also lessens the number of unnecessary returns as you can inform people that they have actually been told of a limitation before the device is purchased.
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